Sue is a highly competent self-starter having developed a unique and much acclaimed process of delivery in the arena of Performance Management, Training and Consultancy for the IT Crowd.
Sue has authored weekly columns on Customer Service and Leadership for a leading newspaper and is a Certified Business Professional Instructor (CBPI) in Leadership, Customer Service and Sales.
In addition to being a CompTIA Faculty member, Sue is the founder and Managing Director of Your Impact Ltd a company which focuses on the business skills required to be an IT Professional. Sue’s career started in IT before Microsoft products were mainstream so she has seen many changes and helped her customers with the challenges that change in IT bring.
ESET UK IT Security Specialist
Mark James is a security specialist for ESET. He has worked at the company since 1999 and prior to his role as security specialist, Mark was Technical Team Leader where he managed the ESET help desk team for customer support. Mark is regularly quoted in the BBC, the Guardian, SC magazine, the Register and the Telegraph talking about a variety of security issues, and he is widely regarded as one of the UK’s leading IT security experts.
Contributing Editor, Infosecurity Magazine
Dan Raywood is a journalist with more than 17 years experience, having primarily covered the B2B sector.
He was the launch editor of Addison Lee’s trade magazine Echo99, surfed the credit crunch as a reporter on Mortgage Introducer and spent five years as editor of garment decoration bible Printwear and Promotion.
Since summer 2008, Dan has been at the forefront of the information security industry, covering ground-breaking stories such as Stuxnet, Flame and Conficker, the online hacktivist campaigns of Anonymous and LulzSec, and broke the news on the EU’s mandatory data breach disclosure law (now a major part of the GDPR) and a vulnerability which affected more than 200 shopping sites.
In 2013 he relaunched the news hub and webcast channel of IT Security Guru, where he spent his time talking to the security industry’s best minds and convincing them to do interviews on camera. He later spent time as an analyst covering SIEM and threat intelligence providers for 451 Research, and now as Contributing Editor of Infosecurity Magazine he moderates webcasts and Virtual Conferences, writes editorial content for the magazine and website, and attends industry events across the world.
He has spoken at events including 44CON, SteelCon, Infosecurity Europe, SecuriTay and SC Congress.